High Vibe Merch: Frequently Asked Questions

1. What’s your average turnaround time?

Production times vary by item, but most custom merch ships within 7–14 business days after artwork approval. Need it faster? We can often work our magic with rush options — ask!

2. Do you offer design help or custom artwork services?

Lucky you! We’re a full-service design and merch studio.
We don’t just print your logo; we help bring your brand to life. Whether you need a light touch-up or bold custom graphics, our creative team is ready to help. Ask about our design services, it’s our thing. 

3. Can I see a proof before production?

Absolutely. You’ll always receive a digital proof for approval before anything goes to print. No surprises, just perfect merch.

4. Do you offer eco-friendly or USA-made products?

Yes! We offer a curated selection of eco-conscious and made-in-the-USA products. If sustainability or local sourcing matters to you, just let us know and we’ll send some options your way.

5. What’s the minimum order quantity (MOQ)?

MOQs vary by product. Some start at 50 units, while others may require more based on materials and customization. Check each item’s details, or reach out; we’re happy to help find the right fit.

6. Do you accept returns or offer refunds?

Because all items are made to order, customized products are final sale. That said, if there’s a print issue or your order arrives damaged, we’ll make it right, no stress, no fuss.

7. Do you ship nationwide?

Yes! We ship anywhere in the U.S., including Alaska and Hawaii. Need blind shipping, split shipments, or fulfillment help? We’ve got you.

8. What else can you offer me (besides awesome merch)?

We’ve been in the cannabis industry since 2017, and we’ve worn a lot of hats. If we don’t do it, we know someone who does. Need branding, SOPs, blog writing, marketing strategy, or a creative brainstorm partner? We’re full of ideas, and we bring the kind of energy that gets things done and makes it fun.

We’re your high-vibe hype team. 

Not sure where to start? Let’s figure it out together.

No worries, we get it. With so many options, it can be hard to know what to order or where to begin. That’s where we come in.

Let’s start a conversation. We’ll help you narrow it down based on your budget, timeline, audience, and vibe. Whether you need one standout item or a whole collection, we’ll guide you every step of the way.

We’re not just order takers, we’re merch matchmakers.